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Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card, a small fee will apply. All application fees are nonrefundable.
Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours. You can also apply online!
You pay water, sewer, trash, pest, and electric.
Security deposits will vary depending on qualifying criteria. The standard security deposit is $200.
Rent is always due on the first and a $125 late fee is assessed on the 6th of every month (even Sundays and holidays).
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
Up to 2 pets, cats or dogs, are allowed. Any number of pets living in the apartment will then require a one-time, nonrefundable $300 pet fee. The monthly pet rent is $25 per dog and $25 per cat. Breed restrictions apply, please contact the office or visit our Pet Policy page to learn more.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $2500. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Yes, Xfinity is our community cable and Internet provider.
Yes! We have partnered with a national renter’s insurance provider that offers a policy that meets our minimum requirements. For your convenience, you can enroll online at www.ePremiumInsurance.com or by calling 1-800-319-1390. If you enroll with ePremium, they will automatically send us your proof of coverage upon policy activation so there is nothing further you would need to do. If you elect to obtain coverage from another insurance carrier, you will be required to provide proof of this coverage to the leasing office and the policy must meet our minimum requirements of $100,000 Liability Coverage and $10,000 Personal Property Coverage.
No you may not. We do provide a charcoal grill near the picnic area.
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. We do not do after hour lockouts.
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
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Our team is always ready to answer your questions.
Testimonials
Office Staff was super quick to give me a call back to my lead of interest; they were extremely helpful and courteous during my tour of Indian Woods, and answered any questions I had. Grounds were kept very nice and property was beautiful upon arrival. Definitely love they have a dog park for my two pups!
- Google Review
Indian woods was super helpful and efficient in the entire process of my application! They were patient and answered every one of my questions immediately. They were truly understanding and overall outstanding. I am looking forward to my new residency here!
- Google Review
Ever since Monarch Investment and Management Group took ownership of the property in late 2022, things have improved dramatically, mostly on two different fronts: the maintenance of the property and the efficacy of the office. I’m sure the employees were doing the best they could with what they had before, but I have been consistently surprised with new improvements and attentive service ever since Monarch took over.
- Google Review
Indian woods apartments are the Best ! I love my town house ! We had no problem moving in. The staff is absolutely awesome !! They are on top of things !! They are here to help whenever you need them !
- Google Reviewer
Indian woods was super helpful and efficient in the entire process of my application! They were patient and answered every one of my questions immediately. They were truly understanding and overall outstanding. I am looking forward to my new residency here!
- Google Reviewer
We are 7 year residents of Indian Woods and have enjoyed living here very much. Great maintenance crew and the office staff are always ready to help.Anytime we had a issue (clog drain, a/c, whatever) the maintenance crew was always quick to respond The nature just outside your back door can be enjoyed for hours from the ducks to my favorite the blue herons fishing. We have made many friends over the years at Indian Woods and it truly is a community. My wife and I have purchased a home an
- Apartments.com Reviewer
My move in experience has been fantastic. The entire staff has been a 100% class act in every way .The kindness and attention to details, no matter how minor, has been and is very impressive .
- Apartments.com Reviewer
I just went on a tour at Indian Woods and the apartments are clean and well-maintained and the property was beautiful. Can't wait to turn in my application
- ApartmentGuide.com Reviewer
I am so proud to be an Indian Wood Resident. I have even renewed my lease 3 times because I enjoy living here so much. The staff treats you like family and takes care of anything you need promptly. The beautiful landscaping makes it easy to forget how conveniently you are actually located to everything that you need. It would definitely be a disservice to yourself to not at least come by and see how Indian Woods Apartments might enrich your daily life too.
- ApartmentGuide.com Reviewer
Was a resident for a year from 21-22. Management was very understanding, and assisted in any issues that I had. Leasing office was extremely outstanding, would definitely recommend working with them/contacting them if you need anything! The pond out back was great for our dogs to enjoy as well!
- Google Reviewer